The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence

Assessors must be satisfied that the candidate can competently and consistently:

observe safety procedures and requirements

communicate effectively with others involved in or affected by the work

select appropriate methods and techniques

interpret proposals, specifications and instructions for the work

obtain information relevant to the determination of costs

calculate and cost accurately the quantities of parts and materials, the amount of labour and time required to complete the work, and overheads for a range of vehicle repair, maintenance and modification quotes

document the process and outcomes in accordance with enterprise practice.

Context of assessment

The application of competency is to be assessed in the workplace or a simulated environment that reflects as far as possible the actual working environment.

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints.

Assessment is to comply with relevant regulatory requirements, including specified Australian standards.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The following resources should be made available:

vehicles requiring repair that can be used for quotations

appropriate worksite and costing details

manufacturer and component costs, labour rates, commercial and industry information

Repair Times manuals

equipment, including calculators, computer and software

internet access

enterprise procedures.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of Required Skills and Knowledge.

Assessment methods must be by direct observation of tasks and include questioning on Required Skills and Knowledge to ensure its correct interpretation and application.

Assessment may be applied under project-related conditions (real or simulated) and require evidence of process.

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Specific resource requirements for this unit

Assessment processes and techniques must be culturally sensitive and appropriate to the language and literacy capacity of the candidate and the work being performed.

Required skills

Required skills include:

technical skills to the level required to use internet and other workplace technology related to calculating work costs

communication skills to the level required to verify costs with others, to report work outcomes and problems, and to relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

literacy skills to the level required to undertake costing research, and to document and report findings

numeracy skills to the level required to estimate and calculate labour, materials and on-costs and to validate work costs

problem-solving skills to the level required to anticipate costing problems and to avoid reworking, wastage, and planning and scheduling problems

team skills to the level required to work effectively and cooperatively with others to optimise workflow and productivity

Required knowledge

Required knowledge includes:

methods and processes for identifying, apportioning, summarising and validating total costs for work

components of labour costs

current assessing and quoting methodologies

commercial approaches to warehousing and physical distribution and costing

manufacturer and component supplier specifications and manuals, including costing catalogues

applicable commonwealth, state or territory legislation, regulations, standards and codes of practice, including workplace health and safety (WHS), personal safety and environment, relevant to calculating vehicle repair, maintenance and modification costs

organisational policies and procedures, including quality requirements, reporting and recording procedures, related to calculating vehicle repair, maintenance and modification costs

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Service requirements

Service requirements may include:

specialised work

subcontracting

replacement parts

repair timeframe

Overhead costs

Overhead costs may include:

rental and leasing costs

utilities

non-production resources

depreciation of plant and equipment

warehousing margins

warehousing costs

insurance and other costs incurred by doing business

material/supply costs, including catalogues, contracts, standing agreements, market rates and warehousing margins

Information/documents

Information/documents may include:

Motor Vehicle Insurance and Repair Industry Code of Conduct

verbal, written and graphical instructions

parts listing prices and catalogues

inventory systems

material safety data sheets (MSDS)

diagrams or sketches

safe work procedures for inspection of vehicles for saleable components

engineer's design specifications and instructions

workplace specifications and requirements

instructions issued by authorised enterprise or external persons

Australian standards

current driver's licence

Legislative requirements

Legislative requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

award and enterprise agreements

industrial relations

Australian standards

Australian Design Rules

confidentiality and privacy

WHS

the environment

equal opportunity

anti-discrimination

duty of care

WHS requirements

WHS requirements are to be in accordance with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:

personal protective equipment and clothing

safety equipment

first aid equipment

hazard and risk control

elimination of hazardous materials and substances

manual handling, including shifting, lifting and carrying

emergency procedures

road rules

safe driving policy

Environmental requirements

Environmental requirements may include:

waste management

noise

dust

clean-up management

Organisational policies and procedures

Organisational policies and procedures may include:

financial management

cost and apportioning overheads

labour employment costs, including awards and contracts

quality policies and procedures, including Australian standards

WHS, sustainability, environment, equal opportunity and anti-discrimination

manufacturer specifications and industry codes of practice

safe work procedures

reporting and recording procedures